Working with other cultures often comes with surprises: your counterparts communicate and negotiate according to their own rules, hence conversations have a different flow than expected. It doesn’t take long before unfounded accusations ‘fly over the table’, and together you get stuck in an unproductive pattern. It is not difficult to avoid these kind of situations. The misunderstandings do not originate in insufficient knowledge about each other’s culture. The difficulties find their origin in poor communication. How to make sure that communication with other cultures is effective and impactful?
What do you need to know about the business culture of the countries you deal with? Which negotiation tactics will you be confronted with in these regions? Frank Garten answers these and other essential questions in these practical books. Order the books through your online bookstore or contact me.
Why read these books
- Look in the mirror: fist analyze the impact of your own communication on others – the basics of successful business communication
- Learn to accept and embrace cultural differences: how are cultures different, and how does this show up in the workplace?
- Performance Management, Team Management, Change Management and Negotiation analyzed from a cultural perspective
- With 100 practical tips to apply immediately at work