Do you recognize any of these?
All these situations have one thing in common. People communicate, but do not say what needs to be said. There are unspoken thoughts and feelings that get in the way of the results. People are not clear in their conversations. It is time for your team to discuss the undiscussable. I can help. Schedule a short introduction chat.
“My team consists mainly of technical specialists, who say what they think. Our back-office in India is often shocked that they are so rude and direct. I wish people would be a bit more sensitive and think before they speak.”
“I miss sharp dialogue in the team. The atmosphere is really nice and all are happy here, but we do not confront each other in the team. Nobody gets really critical, and conflict is avoided as much as possible. This is not good.”
“I see culture clashes all the time. Communication is by email, and there is so much misunderstandings. Questions do not get answered, mails are vague, the cc-list keeps expanding but the issues do not get resolved.”
“There is conflict. Not openly, but it’s there all the time. Some of the guys are very dominant, and others shut up to avoid another fight. They feel threatened and do not cooperate well. Not with each other, not with the outside world.”
Collaboration with people who are different from you is a challenge. Your brain quickly identifies somebody who is different as a threat and responds defensively. Diversity at work only pays off when we’re able to suppress the defensive response and have high-quality conversations with others who differ from us.
Differences exist between departments, organizations and cultures. And between organizational silos. Not to forget our personality differences. Bridging these gaps relies on high-quality communication. Clear dialogues in which we say what needs to be said. Where we speak clearly, listen intently and build meaningful connections with others.